Pennsylvania Academy of Protocol Professional Presence

 Professional Presence is the art of utilizing soft skills to more effectively compete, lead, and advance.

Master important life skills that will lead you to Excel in your professional and personal relationships. You will learn to present yourself with complete confidence so you can more effectively compete and advance.

The ability to project confidence and poise is the core characteristic of Presence.  People who exhibit presence exude a “wow” factor and magnetism. Jacquelyn Youst teaches the skills you need to communicate with passion and energy.

Workshop Topics Include:

Communication skills and non-verbal communications

Introductions – business vs social

Active Listening

Small talk and conversation skills

Telephone Skills


Body Language – How to project a positive image and make a good impression

The correct professional standing position

Personal space


Remembering names and, using them


How to shake hands with confidence

Become a master networker: Tips on networking a room

Interviewing skills

Business card exchange

Remembering names and using them

First Impressions

Professional attire and business casual

Stationary and thank you notes

How to make an entrance and how to introduce yourself to others

Jacquelyn works with companies to design customized business protocol training curriculum for corporate employees.

For More Information Contact Jacquelyn